Privacy Policy

Last updated: January 2026

1. Introduction

At Sumatra Stone Stories, accessible from

https://sumatrastonestories.com
,we are committed to protecting your privacy and personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us through booking forms and WhatsApp inquiries.

2. Information We Collect

We may collect the following information:

Personal details such as name, phone number, and booking details Travel inquiry information (tour date, package type, number of participants) Technical data such as browser type, device, and pages visited Cookies and usage data for analytics purposes

3. How We Use Your Information

Your information is used to:

Respond to trekking and tour inquiries
Communicate via WhatsApp or email
Improve website performance and user experience
Ensure ethical and responsible tourism services
We do not sell, trade, or rent personal data to third parties.

4. Cookies

We use cookies to:

Remember user preferences
Analyze website traffic
Improve site functionality
You can choose to accept or decline cookies through our cookie consent banner.

5. Third-Party Services

We may use third-party services such as:

Google Analytics (for website performance analysis)
WhatsApp (for communication and booking inquiries)
These services may collect data according to their own privacy policies.

6. Data Protection

We implement appropriate security measures to protect your personal information.
However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent at any time
To exercise these rights, contact us directly.

8. Ethical Commitment

As part of our commitment to ethical tourism, we ensure that all data collection aligns with responsible, transparent, and respectful practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@sumatrastonestories.com

WhatsApp: +62 813 7680 5303