Frequently Asked Questions
Everything you need to know before joining the Sumatra Stone Stories experience.
An Open Trip is a shared tour where you join other travelers in one group. It’s a great way to meet new people and enjoy the trip at a more affordable price.
Yes. This tour is suitable for beginners and first-time visitors. The trekking route is manageable, and our local guide will assist you throughout the trip.
We recommend bringing comfortable clothes, trekking shoes or sandals, a change of clothes, sunscreen, personal medication, and a waterproof bag for your belongings.
Bukit Lawang is a natural habitat of Sumatran orangutans. Sightings are possible but not guaranteed, as they live freely in the wild.
You can book the tour by contacting us via WhatsApp or through the booking form on our website. Our team will assist you with availability and payment details.
Absolutely. We only use small clay-sediment stones that are naturally abundant in the riverbeds. This process is sustainable and has no negative impact on the river’s ecosystem or the national park.
We believe in taking only memories and leaving only footprints—and in this case, a story carved on a natural clay stone.
You can trek year-round. However, the dry season (February to October) offers easier trail conditions. The rainy season (November to January) makes the jungle lush, but trails can be slippery.
Yes, we can arrange private air-conditioned cars from Medan or Kualanamu Airport directly to your accommodation in Bukit Lawang.
We accept PayPal, Bank Transfer, or Cash in IDR/Euro. We recommend bringing enough cash as there are limited ATMs in the village.